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Soon paying subscribers will be able to access and manage their accounts online. Subscribers will be able to conveniently pay their bill, access customer service tools, engage in a community discussion on the forum, check for service availability,upgrade and manage their TV, Internet, and Voice plans.As more customer support solutions are deployed on the website, it may become unclear what might be the best option to contact us. Below are a list of some services we are currently offering and some that will be offered as soon as the site is finished being constructed.
-Community Forum (Great for any support need)
-Live Chat, Ideal for immediate account problems.
-Phone, Also ideal for immediate support service.
-FAQ (Frequently asked Questions), a good resource for troubleshooting issues on your own.
-Support tickets (For developers, vendors, and employees)